Product Designer
Gartner / Austin, TX
Designed and tested improvements to Software Advice to increase user satisfaction and boost key performance metrics
Led efforts to redesign Capterra and Software Advice Home and About pages that improved Google EEAT evalutions and elevated positive user touchpoints
UX/UI Designer
Razorfish / Austin, TX
Designed credit card acquisitions and servicing digital experiences for agency client Citi and its 30+ partners, including The Home Depot, Macy's, and more.
Managed all UI-specific deliveries on new payment product Citi Pay, including a prototype for demos to prospective partners.
Senior Design Fellow
McKinsey & Co. + UT / Austin TX
I collaborated with other senior UT students to design "access" experiences for class client Austin FC.
With guidance from McKinsey & Co. mentors, my team and I presented three executions targeting Austin’s creative community.
UX Design Intern
Publicis Sapient/ New York, NY
I worked with company client Verizon to transform the customer experience of security app Call Filter.I conducted UX research, created user flows and site maps, and contributed to ideation sessions to advance prototypes.